Unlimited Internet

Wireless Internet & Telkit Service Agreement

Particulars of Customer

Service Agreement

Free Telephonic support is available (weekends included) from 7:00 daily until 19:00 by dialing or sending sms to our Support Number: 063 422 2186.

On-site support is charged at Mopani Wireless current rates.

Installation (equipment) is at a once-off, all inclusive (Travel, brackets, cable, antenna’s etc.). The Installation of the wireless internet system includes the connection of PC’s or equipment already networked to the Internet (on the day of installation). Additional cabling for PC’s and extra networking, can be quoted to the client. The Wireless Installer has sufficient knowledge to connect PC’s to the internet but IS NOT an IT technician and as such does not do IT maintenance or support.

Mopani Wireless only supply and maintain wireless connections with the relevant content (Internet, VPN, CCTV, etc.). Mopani Wireless DOES NOT supply IT support or maintenance and their responsibility ends with the connection to the Customers internal equipment. Any IT related work has to be attended to by your IT personnel or your IT support company.

Please note that there is absolutely no guarantee against lightning on the equipment. Please take the necessary precaution to avoid lightning damage. Make sure that equipment is specified on your insurance. Help prevent lightning damage by unplugging both cables from the PoE in case of thunderstorms and/or lightning.

Mopani Wireless reserves the right to modify prices on one month’s notice and new pricing will apply to this agreement after the notice period unless the agreement is cancelled in writing by me/us.


Payment Options: Monthly by debit order or EFT, EFT payment must reflect before on the 3rd of each month. All prices include VAT. Interest of R50 p/m will be charged on accounts disconnected.

Cancellations of services require one calendar month’s written notice from day cancellation is send. If additional or other services rendered as per contract period signed.

All packages are true uncapped with AUP (Acceptance Use Policy)